So I'm returning cans and bottles today, because let's face it, I'm pretty poor. The grand total is a whopping $3.80 in cash back. I have a quarter in my pocket. I give it to the lady at the register along with the receipts. She immediately hands the quarter back to me and says "no". And apparently doesn't feel the need to explain her actions any further. Now, as a rule, I try to be a nice guy at all times. Surely there is a reasonable explanation for this. So I say "I'm sorry?". She says "No" again. So now that I feel that frustration building, I ask "Why not?". She says "store policy".
That's right, it is apparently now a store policy that, in order to make change more even for yourself, you cannot give the cashier more change. If you're supposed to be getting $3.80 back, you are not allowed to give your cashier a quarter so that you can, instead, get $4.05 back. And it's a policy. Which means that it's not just in this one case in which my developmentally disabled cashier is not able to discern that $3.80 +.25 = $4.05, it means that Tops is confident that none of their cashiers on the floor can perform this simple math function. And before anyone says anything, I gave her the quarter well before the register was opened, so she could have fucking entered the quarter in the register and it would have given her the correct answer.
Listen carefully, Tops. This policy is asinine. The people working your cashiers are going to be handling money their entire shifts. The reason for this policy must be that the cashiers, in Tops' opinion, do not possess the math skills necessary to perform functions such as addition and subtraction. Tops, if you are going to hire a cashier, the first test you should be giving them is a math test. If they cannot pass said math test, then they should not be a cashier. If my cashier today truly was developmentally disabled, then she should not have been doing her cashier job. She should be mopping. Or stocking. Or bagging. Something that does not involve the math skills that she apparently does not possess. You should only have people who can count working your cashiers and making change for your customers.
As such, the policy is unnecessary. If you have people working your registers who know third grade math (and if you're hard pressed to find some, you can probably find them in third grade classrooms), then there's absolutely no need for this policy. Tops, please clean up your act, and your HR department, so that I can possibly, in the future, walk out of your stores without being weighed down by massive amounts of change in my pockets. Of course, maybe I should pick up some Tylenol while I'm in there, for the headache you're giving me.
And pay for it with nothing but change.
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